Articles

Did you know that over 2.7 billion people worldwide use WhatsApp every month? For businesses,

Did you know that over 70% of Saudi customers prefer WhatsApp Customer Service instead of

Did you know that over 75% of customers in Saudi Arabia prefer communicating with businesses

What happens when a policyholder needs help filing a claim at 3 AM after an

Would you trust a bank that keeps you on hold for 45 minutes during a

How can a university ensure every student’s voice is heard—day or night, across departments, and

Over 70% of online shoppers abandon their cart due to lack of immediate support. What

Imagine a patient calling a hospital in the middle of the night, anxious and in

Is your enterprise struggling to maintain seamless communication across global markets? With rising customer expectations

Are customer calls slipping through the cracks because your team is overwhelmed? You’re not alone.