Riyada Terms & Conditions
Welcome to Riyada’s website (riyada-ksa.com). Please read these Terms and Conditions carefully before using our services or website.
Your use of the website or contracting with us signifies your full acceptance of these Terms.
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Introduction:
This agreement governs the relationship between the client/user and Riyada, a company specializing in human resources management and contact center solutions. We are committed to protecting your data and providing our services according to the highest professional standards.
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Services Provided:
Riyada offers its services to companies and institutions, including:
Human Resources Management Solutions (Recruitment, Payroll, Compliance)
Contact Center and Customer Experience Management Solutions
Human Resources and Operations Consulting
Any other services agreed upon in writing
Services are provided based on a separate contract that specifies the scope, duration, and costs. These General Terms supplement any specific contracts.
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Data Privacy and Security
At Riyada, we prioritize Your data security is our top priority, and we are ISO 27001 certified for information security management.
Personal Data
We will collect and process the personal data of your employees or customers in accordance with our separate privacy policy and solely for the purpose of providing the service.
Confidentiality
Riyadah is committed to maintaining the confidentiality of all business information and data you share with us. This information will not be disclosed to any third party without your consent, unless required by law.
Security Measures
We use the latest technologies and protocols to protect data from unauthorized access or breaches.
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Customer Obligations
By using our services, you agree to:
Provide accurate and complete information about your company upon contracting.
Obtain all necessary consents to share your employees’ or customers’ data with us.
Use our services only for legitimate purposes and in accordance with Saudi laws and regulations.
Not attempt to disrupt or hack the website or services.
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Intellectual Property
All content on the Riyada website (text, Logos, designs, and software are the property of or licensed to Riyada and are protected by intellectual property laws. No part of these materials may be copied, republished, or used for commercial purposes without our written consent.
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Limitation of Liability
At Riyada, we strive to provide high-quality, professional services (in accordance with ISO 9001 standards). However, our liability for any direct loss or damage resulting from our negligence is limited to the value of the contracted services.
We are not liable for any indirect damages (such as loss of profits or business interruption), or any losses resulting from your misuse of the services, or due to force majeure (such as a public internet outage or natural disasters).
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Amendments to Services and Pricing
Riyada may update or modify its services or pricing from time to time. Existing customers will be notified of any material changes affecting their existing contracts before implementation.
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Applicable Law Application
These terms and conditions and any disputes arising therefrom are governed by the laws and regulations of the Kingdom of Saudi Arabia and shall be subject to the jurisdiction of the competent Saudi courts.
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Links to Other Websites
Our website may contain links to external websites (such as those of our clients or partners). We do not control these websites and are not responsible for their content or privacy practices.
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Contact Us
For inquiries regarding these terms or our practices, please contact us via:
Email: info@riyada-ksa.com
Phone: (+966) 920033173
Address: Al Olaya District – Riyadh